Webshop Customer Journey template
Believe it or not, buying a pair of new shoes can actually take time! Often, the Customers Journeys begins much earlier in the process than we imagine. This even before the customer’s start interacting with the Webshop! Moreover, there can also be countless reasons why a potential Webshop Customer doesn’t complete a purchase at your Webshop. Therefore it is important that User experience designers examine customers’ current journeys in order to improve the pains that the customer may experience during their present journey. Feel free to use this Webshop Customer Template and start editing and exporting your Journey in no time.