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Cinema Customer Journey Template

We imagine that by improving customer experience for cinema guests can have a great effort for the cinema business. If the customer doesn’t like the service they will probably choose to watch the movie at another Cinema! In this cinema customer journey template the Cinema has chosen to give customers a great offer instead of analyzing customers’ present experience. Use this journey template to analyze customers’ pain points and touch points while interacting with the cinemas service. Use this template and start editing and exporting your Journey in no time.

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