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Airline Customer Journey Template

Many things can go wrong for travel customers, and this is just one example out of many. Knowing that air travelers can have different stories to tell, we hope you will be able to use this template we created for free. This flight template is based on a woman’s experience. This concerns her booking problems, but as well her experience of de different touch points with the airports service. Feel free to use this template and start editing and exporting your Journey in no time.

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