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Hospital Customer Journey Template

Having to be examined in a hospital can be associated with feelings of fear and anxiety that something is wrong with you. Furthermore, patients often do not know what to go through on that day, this can also cause a kind of anxiety for the patient. Maybe they have to wait for their appointment at the hospital for a long time. At the same time they can also have difficulty navigating at a huge hospital  – if it’s the patient’s first visit. Therefore by using a Customer Journeys template hospitals can improve the patients’ experience. Please use this template and start editing and exporting your journey in no time

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