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Fitness Customer Journey Template

If customers stays away from gym, you may need to research the customer journey. Maybe you have overlooked some important details of the customer experience itself? Otherwise, you may need to innovate on the service that you provide in the center today, and therefore need to know where on the journey itself the customer experiences the biggest pain points. By using this template you have the opportunity to examine the customers touch points and touch points in the interface with your service. We’ve created this template. Use it as it is or make it as you like. Use this template and start editing and exporting your Journey in no time.

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