Collect Customer Feedback based on the Customer Journey
Analyse the feedback by dragging and dropping responses into themes.
Collecting customer feedback is as simple as asking
Distribute on multiple channels – our software make it easy for your users to answer
SaaS
Ask for feedback with an in-app pop-up when your customer has signed up for a subscription.
Mobile app
Ask for feedback with an in-app pop-up when your customer has completed a defined task
E-Commerce
Send personalized emails automatically a few days after a purchase to receive feedback.
The Journeytool Workflow
Become more customer-centric and deliver more than what is expected
1. Define
Define your journey with the journey mapping tool.
2. Collect
Automate data collection based on your journey.
3. Analyse
Gain insights by analyzing the collected feedback
Get started collecting feedback for free
No credit card required to use our software – the free plan includes up to 10 free responses per month.