Create a differentiated experience, with Journey Analytics.
The Journeytool Workflow
Visualize your journey with the journey mapping tool, which makes it possible to visualize a journey in order to gain a holistic overview of a product or a service.
Based on the touchpoints from the journey you can now create a survey with a question for each touchpoint to collect data, which can be distributed on different channels.
When your customers start giving feedback you can now analyse the answers through thematic analysis, where answers can be dragged and dropped into codes.